Quality starts with the right questions.
What must the equipment do? Where will it work? How will it be verified and supported? Our engineering approach starts there.
From requirement to responsibility
A practical sequence, adapted to the product and project.
- 1
Understand
Review the load, supply conditions, environment and project priorities.
- 2
Specify
Agree the configuration, assumptions, scope and responsibilities.
- 3
Build
Keep the agreed configuration and production information connected.
- 4
Verify
Complete the inspections and tests agreed for the supplied equipment.
- 5
Support
Keep equipment identity, documentation and next actions clear.
How each stage is controlled
Nine areas, from capturing the requirement to returning service feedback to engineering. Each describes a process, not a result.
Requirements
Capturing the requirement
How an enquiry becomes a requirement record that separates stated needs, measured facts, assumptions and open questions.
Design and configuration review
Design and configuration review
How a confirmed requirement is turned into a proposed configuration, and how assumptions, alternatives and limitations are made visible before an offer.
Product data
Controlled product data
How ratings, specifications and other product facts are kept consistent across product pages, datasheets, proposals and records.
Inspection and testing
Inspection and testing approach
How inspection and testing are planned around the agreed requirement, and how their records relate to each supplied unit.
Deviations
Handling deviations
How departures from a specification, and nonconformities found during manufacture, are recorded, decided and closed.
Traceability
Unit and batch traceability
How each supplied unit or production batch is linked to its configuration, materials, inspection records and service history.
Change control
Controlling changes
How changes to a requirement, a configuration, a design or a component are assessed, approved and recorded before they take effect.
Documents
Controlled technical documents
Which documents accompany an agreed scope, how they are identified and revised, and how a buyer can tell which version applies.
Service feedback
Service feedback and improvement
How facts from installation, commissioning and service are recorded and returned to engineering, so that recurring issues are corrected at their cause.
Know what you’re receiving.
Define the documents and verification required before the order is released.
- A technical specification tied to the agreed configuration
- Drawings and interface information where included
- Applicable inspection and test records
- Clear handover and service responsibilities
Inspection and test records for supplied equipment are available on request.
Let’s find the right equipment.
Tell us what you’re working on. We’ll start with your application, load and installation needs.
By post
A-56, Naraina Industrial Area, Phase 1New Delhi 110028, India